GO SUB Delivery Date Setting
Setting delivery date and time
Delivery date and time key is required for subscription orders.note attributesand can be found under "Additional Details" for each order.
These note attributes are linked to third-party delivery services, etc.
If you do not use an external app for your first order,The default delivery date and time will be set based on the lead time and delivery date and time settings.
For subsequent orders, you can change the delivery date and time in the "Next Delivery Date and Time" field displayed on your customer page.
If a customer does not specify a delivery date, the store's default will be used. If you do not want to display the delivery date on your customer account page or allow customers to change it, you can change the settings on your customer account page.
Delivery date setting
①Delivery date note attribute key
It will be displayed in the order notes.
*If you want to change the key to match a third-party delivery service, please change ⑥.
② Format
This is the format for the delivery date set in the order memo. You can specify one of the following four options. Please change it according to your delivery management service, etc.
YYYY/MM/DD
YYY-MM-DD
MM/DD/YYYY
MM-DD-YYYY
③ Minimum lead days / Maximum lead days
Lead days are the number of days between the order creation date and delivery date, excluding holidays and regular holidays.
- Minimum business day lead time: Used to calculate the store's minimum possible delivery date. If not set, the default value is "0".
- Maximum business day lead days: Used to calculate your store's default maximum possible delivery date.
The number of days between the minimum and maximum lead times is the range of dates within which you can specify a delivery date on your customer account page.
④ Do not add the note attribute for the delivery date.
Enabling this feature will prevent additional information from being added to your order. Please use this feature if you do not wish to use features such as delivery date settings.
⑤ Do not add the default delivery date to the note attribute of recurring orders.
When this feature is enabled, if no delivery date is specified, a default value such as "Not specified" will be added.
If a customer has previously specified a delivery date, that date will be added to the total.
*If you change the delivery date from your account page, that lead time will be carried over to your next order.
⑥ Set the delivery date for the first order to the date specified in the external app.
When this setting is enabled, the date specified in the external app for specifying the delivery date will be set as the note attribute of the order when the first order is placed. If this feature is disabled, or if the app for specifying the delivery date is not installed, the delivery date calculated by GO SUB's lead time setting will be set for the order.
The note attribute key can be used to integrate with the delivery date and time specification app.
The key will vary depending on the delivery date and time specification app you are using, so please change it according to the app's settings.
⑦ For subsequent orders, the lead days from the previous delivery date will not be carried over.
When this setting is enabled, the contract's lead days will not be carried over, and the delivery date will be calculated and set based on the order date and the default lead days.
| Set the delivery date for your first order to the date specified in the external app. | For subsequent orders, the lead days from the previous delivery date will not be carried over. | |
|---|---|---|
| ON | ON | The delivery date for your first order is the date specified in the external app. The lead time is not carried over to the second order. |
| ON | OFF | The delivery date for your first order is the date specified in the external app. The lead time will be carried over to the second order. |
| OFF | ON | The delivery date for the first order will be overwritten by the GO SUB setting, whichever date is specified in the external app. The lead time is not carried over to the second order. |
| OFF | OFF | The delivery date for the first order will be overwritten by the GO SUB setting, whichever date is specified in the external app. The lead time will be carried over to the second order. |
Delivery time setting
①Delivery time note attribute key
It will be displayed in the order notes.
*If you want to change the key to match a third-party delivery service, change ⑤.
②Type
You can choose from "Custom," "Japan Post," "Yamato Transport," and "Sagawa Express."
③Time period
If you select "Custom" for type ②, you can freely add time periods.
④ Default options
The time zone option to display as the default.
⑤ Do not add the note attribute for delivery time.
Enabling this feature will prevent additional information from being added to your order. Please use this feature if you do not wish to use features such as delivery date settings.
⑥ Do not add a default delivery time to the note attribute for recurring orders.
When you enable this feature,If no delivery time is specified, a default value such as "Not specified" will be added.Only delivery times previously specified by the customer will be added.
*If you change the delivery time from your account page, that specified time will be carried over to your next order.
⑥ Carry over delivery time from the first order
If checked
The delivery time setting will be carried over to subsequent orders.
*If you change the delivery time from your account page, that specified time will be carried over to your next order.
⑦Note attribute key for delivery date inherited from the original order
The order note attribute can be used to link with delivery date and time specification apps.
The key will differ depending on the delivery date and time specification app you use, so please change it to match the app's settings.
Order creation based on delivery date
Typically, subscriptions create regular orders based on the order date and the cycle set in the plan, and a delivery date is set for those orders, taking into account lead time and other factors.
When this feature is enabled, the order date will be recalculated and set based on the delivery date, rather than the order date. Even when changing it from the customer's account, the date the order is created on the store will be automatically calculated and set based on the customer's desired delivery date.
example:
Order cycle: Once a month
Lead time for store business days: 2 days
Closed on: Monday and Tuesday
Order creation date: March 14th (Saturday)
Delivery date for this order: Wednesday, March 18th
Next order creation date: April 16th (Thursday)
Next delivery date: April 18th (Saturday)
=If you change your next delivery date to April 15th (Wednesday)=
Your next order will be recalculated and set for Monday, April 13th.
=If you skip your next delivery date, which is April 15th=
Your next delivery date will be May 15th (Friday), and the next order creation date will be recalculated to May 13th (Wednesday).
![]()
Changes made from your customer account page
If order creation based on delivery date is enabled, from your customer accountThe order date cannot be changed.(It is possible to enable "Buy Now" in the settings.)
From your customer account page, you can only change the delivery date. The range within which you can change the delivery date is limited by the lead time set in your delivery date and time settings.
If you change the delivery date to the earliest available date, the order will be processed within one hour of that change.
If the order time for the second and subsequent orders is fixed in your plan
If your subscription plan has a fixed order creation time, the earliest date you can change your delivery date may differ from the usual date. The longest date you can change your delivery date will remain the same.
The available delivery dates will vary depending on whether the change is made before or after the fixed order time. After the change, the order will be created at the fixed order time the following day.
Impact on existing contracts due to configuration changes
Changing the status of order creation based on delivery date will not affect the order date or delivery date of existing contracts.
however,When order creation based on delivery date is enabled, changing the following settings may result in a change to the delivery date.Please be aware of this.
- Business day lead time
- Warehouse holidays
example:
Order creation based on delivery date is effective.
Order date for Contract ①: April 1st
Delivery date for Contract ①: April 5th
=Here, we changed the minimum lead time from 4 to 5 business days=
Order date for Contract ①: April 1st
Delivery date for contract ①:It will be changed to April 6th.
Warehouse holidays
Set the holidays for the location where shipping instructions and shipping work are carried out (here referred to as the warehouse).
Warehouse and regular holidays do not count as store business days when calculating delivery dates.
By registering your store's closing days, business days will be counted when calculating delivery dates.
In addition to being able to specify regular holidays by day of the week, you can also set custom holidays by selecting dates on a calendar.
Delivery company holidays
If your next delivery date falls on a day when the delivery company is closed, your next delivery will be scheduled for the day after the delivery company's holiday (a day that is not a delivery company holiday).
