Go Ride, a SHOPIFY PLUS PARTNER, provides secure support and counseling from installation to operation. You can try abundant functions with a starter plan of $ 0 per month.
➝ InstallationHereYou can do it.
➝ For inquiriesHerePlease.

When implementing GoSub to sell subscriptions, you will need to enable Shopify Payments.
For subscription product payments, only Shopify Payments can be used; invoice payments and other payment methods are not supported.

There are plans such as the Go Sub plan and the Starter plan. The pricing may vary depending on the number of subscription contracts.
➝ For more details, please visit here.

It is possible to change your plan midway.
For upgrades, the price difference will be calculated on a pro-rata basis according to the remaining days in the billing cycle. For downgrades, app credits will be provided based on the price difference and the remaining days in the billing cycle.
➝ For more details, please refer to here.

By uninstalling the app, your plan will be canceled, and future billing will stop.
We recommend canceling all active subscription contracts before uninstalling the app.
➝ For more details, please refer to here.

Yes. We also provide migration support, so please feel free to contact us.

If you wish to migrate a subscription contract that includes the following features, please consult with us in advance.
Depending on the content, it may not be possible to migrate all data. Thank you for your understanding in advance.

• Subscription BOX
• Bundle Payment Feature
• Discount by Number of Occurrences

We provide migration support.
If you have 100 or fewer contracts, the migration support is free of charge.
*To receive free support, we ask that you leave a review on the Shopify App Store within one month of starting to use the app.

Please review the migration flow document, and if you wish to receive migration support, please contact us via the application form.

Migration Flow Document
Application Form

Please review the migration flow document, and if you wish to receive migration support, please contact us via the application form.

Migration Flow Document
Application Form

Migration takes a minimum of one week after we receive your request. During this time, we will ask you to prepare the necessary data, so we are unable to accommodate same-day or next-day requests.

During the migration, you will need to prepare the following customer information: subscription app ID, customer ID, product information (such as ID and quantity), subscription plan details, and shipping information (such as name and address).
We provide a format for you to fill out, and we kindly ask that you enter the information there.
Please contact us for more details.

During the migration, the customers will not receive notifications from GoSub, but may receive cancellation notifications from the subscription app you are currently using. Additionally, after the migration, the sender and content of the emails may change, so please inform your customers in advance if necessary.

You can install the app from here.

Currently, we support OS 1.0 and 2.0 themes.

If you encounter any issues with installation, please refer to the article below. If code editing by our team is required, you can contact us through the form in the article.

Detailed explanation on inserting GoSub blocks into themes and handling older themes!

We provide free support for installation and setup.
For inquiries, please contact us at app.support@goriderep.com.

For a list of features, please check the GoSub page under the features section.

There is no limit.
*The number of contracts you can use may vary depending on the plan.
Please check the GoSub page for more details.

If you are out of stock, you will fail in the next subscription order.

You need to return the stock and change the status of the subscription.

For details on the procedureThis FAQPlease check more.

Only Shopify Payments can be used.

If the payment fails, the subscription order will not be completed. You can use the feature in the management page to request the customer to update their credit card information or reissue the invoice.

For more details, please check the help pages below:
Update Payment Information
Handling Payment Failures

It is possible through integration with Shopify Flow.

Only for the first order, it is possible to combine Shopify discounts.
Discounts cannot be used for subsequent orders.

➝ We are continuously adding new features and updates.
For the latest information, please check the Update Information page.

By using order tags and customer tags, integration is possible with apps like Klaviyo and Next Engine, as well as with shipping management apps.

Custom triggers for Shopify Flow based on customer behavior with Go Sub:

• Change in subscription contract status
• Cancellation of all subscriptions by a subscription customer
• Change in the next delivery date
• Change in the products of a subscription contract
• Change in the subscription cycle

Custom triggers in Shopify Flow for actions automated by Go Sub:

• Creation of a subscription order
• Successful billing of a subscription contract

・Trigger: A subscription customer cancels all subscriptions
↓
・Action: Add a tag like "No active subscription" to the customer
↓
・Use the tag to segment customers and send offer emails for recommended products to dormant customers
↓
This allows you to send an email to customers who may have canceled their subscription because they still had products at home, even though they liked the product.

1. Open the Shopify Flow app and click the "Create workflow" button.

2. Click the "Select a trigger" button.

3. In the "Installed App Triggers" section, click "Go Sub".

4. Select the custom trigger for Go SubscRide.

5. After selecting the trigger, click the plus button on the right side of "Output".

6. Choose "Condition" or "Action".

7. (In this example, select an action with tags.) Choose a Shopify action.

8. Add a tag.

9. Finally, edit the workflow name and click the "Turn on workflow" button to complete.

10. With the integration of Shopify Flow, you can now prevent cancellations and implement strategies to improve LTV!

Please contact us through the form below.
GO RIDE Inc.
https://goriderep.com/pages/gosubscride-help#contact

If you look at the error column of "Request" on the corresponding contract details page, "InsuffiCient Inventory." Is an error due to insufficient stock.

In that case, the following procedure can be solved.
① Add stock (or set to continue selling even if you do not track or out of stock)
② Be sure to return the status to "active" after responding ①

For the status change, please check "Update Contract Information" from the following URL.
URL:https://goriderep.com/pages/gosub-help-management-contract-contract#8

For payment errors other than stock shortages, we are generally unable to provide support from the app side.
For card-related errors, please advise customers to contact their card issuer to resolve the issue and then proceed with the payment again.