GO SUBSCRIDE FAQ

FAQ

About before introduction

Go Ride, a SHOPIFY PLUS PARTNER, provides secure support and counseling from installation to operation. You can try abundant functions with a starter plan of $ 0 per month.
➝ InstallationHereYou can do it.
➝ For inquiriesHerePlease.

About plans and fees

There are starter plan, basic, and premium plans.
The premium plan is advantageous with monthly sales $ 2,600 or more.
• Starter ($ 0/month -2% sub -skask sales fee)
• Premium ($ 39/month-0.5% sub -skask sales commission)
➝ Detail isHere

You can change the plan on the way.
In the case of an upgrade, it is calculated daily according to the price difference and the remaining number of days of the billing cycle. In the case of downgrade, the credit of the application is provided based on the difference in price and the remaining days of the billing cycle.
➝ Detail isHere

If you delete the app, the plan will be canceled and future claims will be stopped.
If you want to delete the app, we recommend that you cancel all valid subscriptions in advance.
➝ Detail isHere

他サブスクアプリからの移行について

移行できます。弊社にて移行サポートも行っておりますのでお問い合わせください。

弊社にて移行サポートを行っております。
契約件数が100件以下の場合は移行サポートは無料です。
※無料サポートをご希望の場合は、アプリご利用開始後1か月以内にShopify App Storeにてレビュー投稿をお願いしております

100件を超える移行をご希望の場合はお問い合わせくださいませ。

【移行日まで】
弊社より、移行希望日・移行元のサブスクアプリ・移行件数を伺い、移行日を決定します。
移行日はご依頼から約1週間以上あとの日程をご指定いただいております。
移行日が決定しましたら、GoSubアプリの導入や初期設定をお願いいたします。
合わせまして弊社よりデータ移行用のフォーマットをお送りいたしますので、データ移行のお客様情報をご入力いただき、移行日前日までに弊社までお送りください。

【移行日当日】
弊社にて移行の作業を行います。
完了次第ご連絡いたしますので、移行前のアプリのアンインストール等をお願いいたします。

詳細な移行の流れにつきましてはお問い合わせくださいませ。

移行まではご連絡をいただいてから最低1週間程度お時間を頂戴しております。その間にデータのご準備等をお願いするため、即日や数日以内の対応等はいたしかねます。

他サブスクアプリのID、お客様ID、商品情報(IDや数量等)、サブスクプランの詳細、お届け先情報(お名前や住所等)などとなっております。
フォーマットを用意しておりますので、そちらにご入力をお願いしております。
詳細はお問い合わせくださいませ。

移行時、GoSubからの通知は届きませんが、ご利用中のサブスクアプリから解約の通知が届く可能性がございます。また、移行後はメールの送信元やメール内容が変わる場合があるため、必要に応じてお客様へ事前にお知らせください。

About introduction

HereYou can install the app from.

Currently, OS 1.0 and 2.0 themes are supported.
If you have any questions or questions about the installation of the theme,app.support@goriderep.comPlease contact us.

We provide free installation and setup support.
For inquiriesapp.support@goriderep.comPlease do so.

Currently, we are supporting data migration from other sub -school apps.

About function

About the list of functionsHelp pagePlease check more.

There is no limit.

If you are out of stock, there is no function to prevent regular purchases from recurring, so be careful.

Currently, when the customer accesses the product page, the normal purchase is usually default, but you can customize the default on the theme side.app.support@goriderep.comPlease contact us.

Currently, only SHOPIFY PAYMENTS is available.

If you cannot pay, you will not complete the sub -school order. You can use the function to update your credit card information or reissue the claim on the management page.

It is possible in cooperation with SHOPIFY FLOW.

➝ We add and update new functions from time to time.
The latest informationHere

About cooperation

It is possible to cooperate with the next engine.

SHOPIFY FLOW custom trigger starting from customer behavior at GO Subscride

・ Change of subscription status of subsc

・ Subsque customers cancel the contract for all sub -schools

・ Changes in the following delivery date and time

・ Change of product contracts

・ Change of cycle of subscriber contract

Custom trigger at SHOPIFY FLOW that was automatically acted on Go Subscride

・ Creating an order for sub -skop

・ Successful to request a subscription contract

1. First, see if the Shopify Flow app has been installed. (Currently Shopify Flow can be installed only in the SHOPIFY PLUS store)

2. Select the theme used in the "Introduction Method" page in the Go Subscride application, and click the "Install" button in the asset section just below the theme selection section.

3. In the SHOPIFY FLOW application trigger, when selecting a trigger, the extension of GO Subscride is automatically reflected, so you can select a GO SUBSCRIDE custom trigger there.

・ Subsque customers have been canceled all subscs with triggers

・ Agent tags such as "Add Customer Tags (no sub -skop contract)" in the action

・ Segment by tag and send dormant customers offer recommended products, etc.

Then you liked the product, but you can send an email to the customer who canceled it because the product was still left at home.

1. Open the Shopify Flow app and click the Create Workflow button.

2. Click the "Select A Trigger" button.

3. Click "GO SUBSCRIDE" in the section of "Installed App Triggers".

4. Select a custom trigger for Go Subscride.

5. After selecting the trigger, click the plus button on the right of "Output".

6. Select "Condition" or "Action".

7. (In this case, select a tag action.) Select the SHOPIFY action.

8. Add a tag.

9. Finally, edit the name of Workflow and click the "Turn on Workflow" button to complete.

10. By cooperating with SHOPIFY FLOW, it is now possible to prevent cancellation and LTV improvement measures!

Please contact us from the form below.
Go Ride Co., Ltd.
https://goriderep.com/pages/gosubscride-help#contact

GO SUBSCRIDE

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