GO SUB Customer Account Page Settings

Permissions settings for your account page

In your account page settings, Customer Account PageManage what you can change about your subscription.
* Any changes you make will be reflected in the next order cycle and will not affect orders that have already been placed.

Next Order Change Policy

Settings > Customer Account Page Settings > By checking "Prevent changes," you can set a date on which changes can be made to your next order.

You will be able to make changes on your My Page up until the date you set here.

Example: 10 days before the next order date
If your regular cycle is one month and you order on the 15th of each month
Changes can be made on your My Page until the 5th.
Changes cannot be made on My Page from the 6th to the 15th.

Next subscription order date

① Change the order date
Customers can choose to change the order date or buy it now.

When changing the next order date, you can set the minimum and maximum dates and times that customers can select.

Example: If you set the initial value to 1 and the maximum value to 30
When changing the order date, you can select a date from tomorrow up to 30 days in advance.

Subscription products and plans

② Change of product
It is possible to change to another product in the same subscription group.

③ Adding or deleting products
Allows you to add other products to the same subscription group and remove products.

② Change in product quantity
You can change the quantity of the product. You can set the minimum and maximum number.

④ Change of plan
Allows you to change to a different plan in the same subscription group.

Product changes

Change plan

Subscription delivery date and address

⑤Display of delivery date
If you check this box, the delivery date will be displayed on your My Page and you will be able to change the delivery date.

⑤Change of delivery date
Allows customers to change the delivery date for their next order. The earliest date available is the earliest possible delivery date based on the store's delivery date and time settings.

⑤ Display and change delivery time
If you check this box, the delivery time will be displayed on your My Page and you will be able to change the delivery time.

⑥ View and change shipping address
If you check this box, your delivery address will be displayed on your My Page and you will be able to change it.

Change delivery date

Hide default delivery date

Change your shipping address

Subscription Status 

⑧ Show/hide skip function

⑨ Availability of pause and reunion functions

⑩ Display of cancellation function

10. Display of repurchase options after cancellation

Cancellation Survey

If you click "Edit" on the right side of the cancellation survey, the following screen will appear.

If the display format is a checkbox, you can select multiple reasons for cancellation.
If the display format is Select, you can only select a single cancellation reason.

You can change the order in which cancellation reasons are displayed by dragging and dropping.

Checkbox

Select

Order Notes

If checked, the order notes in the contract information will be displayed on the customer account screen.
Please check only if you have entered content that you would like to share with your customers, and uncheck if it is being used as an internal memo, etc.

Detailed representation