GO SUB notification settings

Sender email address

By default, our mail serverno-replay-gosubscride@goriderep.comSent from.
If you wish to make a changeThis application formPlease contact us at:

Notification email to customers

Pre-order confirmation email

Sent to you before a subscription order is created.

Pre-order confirmation email number of days setting

You can specify the number of days before an order is created that you want to send a notification email to your customers.
We recommend that you set this up before you change or cancel your subscription on your account page.
For more information about our change policy, please see your customer account page.Setting up your customer account pagePlease check.

 

Payment failure notification email

Sent to customers when a credit card payment fails.

Subscription contract initiation email

Sent to you when you start your subscription.

Subscription renewal emails

Sent to you when you renew your subscription.
The same email will be sent regardless of the content. If you would like to send separate emails for each change, please use the individual emails below.

Delivery date change email

This will be sent to you when the delivery date and time of your next order has been changed.

Next order date change email

This will be sent to you when your next order date is changed.

Skip emails for subscription orders

This will be sent to you the next time you skip an order.

Subscription Product Change Email

This will be sent to you when the items in your next order are changed.

Subscription plan change email

This will be sent to you when the plan for your next order has been changed.

Subscription Box Change Email

This will be sent to you when the box for your next order is changed.

Subscription suspension email

Sent to you when your subscription is suspended.

Subscription contract validity email

Sent to you when your subscription becomes active.

Subscription cancellation email

Sent to you when your subscription is cancelled.

Subscription expiration email

Sent to you when your subscription expires.

Editing an Email Template

Text editing

Liquid, HTML, and CSS (inline styles only) can be used, allowing for free customization.

Rich text editing

You can easily edit using the rich text editor, even if you don't have knowledge of HTML or CSS.
Available Liquid variables can also be inserted with a click.

Preview display

A preview of the email will be displayed. Please be sure to send a test email as the actual content may differ from what is sent.

Notification email to stores

Subscription contract start

It will be sent to the email address specified by the store when you start your subscription contract.

Cancelling your subscription

When you cancel your subscription, a confirmation email will be sent to the store's designated email address.

Suspending a Subscription

This will be sent to the email address specified by the store when your subscription is suspended.

Skip Subscription Orders

This will be sent to the email address specified by the store when you skip a subscription order.

Subscription expiration

This will be sent to the store's designated email address when your subscription expires.

Resuming or repurchasing a subscription

It will be sent to the email address specified by the store when you resume or repurchase your subscription.

Subscription Order Advance Notification

A notification email will be sent to the store's designated email address before the subscription order is created. You can also set a policy for advance notification emails for subscription orders. A notification email will be sent to the store "n" days before the subscription order creation date.

Payment failure notification email

This will be sent to the email address specified by the store when a payment fails.

Subscription order error

Sent to the store's designated email address when an error occurs while creating a subscription order.

Notification settings using Flow

If you want to notify your store when a plan or product is changed in a customer's account, you can send an email using the Go Sub trigger provided in Flow.

Please check out the article for detailed instructions.
[GO SUB Tips] How to receive notifications when contract information is changed from your customer account