[Go Sub Tips] Support for new customer accounts! Explains how to add a subscription management button to your order details page

Shopify's subscription app, GoSub GO RIDE is providing this service!

Go Sub became compatible with Shopify's "New Customer Account" feature in the January 2025 update. In this article, we will explain how to set up a Go Sub button for your customer account and how to dynamically display a subscription management button on the order details screen using the Checkout Blocks app.

We will explain the detailed steps, so merchants using Go Sub should check it out!

If you are wondering what GoSub is and what functions it has, please request information using the button below.

Shopify offers two types of customer accounts. Go Sub has only supported "traditional customer accounts" until now, but with the latest update, it now also supports new customer accounts.

To learn more about the differences, see the Shopify help page about customer accounts.

https://help.shopify.com/ja/manual/customers/customer-accounts

Go to Shopify Settings > Customer Accounts and select "Customer Accounts."

As of December 2024, the name has changed from "New Customer Account" to "Customer Account." For clarity, this article will use the name "New Customer Account."

From the Customizer, insert the Go Sub Block into your order page.

Select "Orders" from the page selection at the top.

Add a Go Sub Block from the Add App Block in the page header and save it.

Don't worry, buttons and other elements won't be displayed in the preview.

Please log in to your account from the store and check the display.

The button will appear on the order list page as shown below. The text "Manage Subscriptions" can be changed in the Go Sub settings.

Go to the Subadmin page > Settings > Translation and Text Changes.

You can change this by scrolling down a little and clicking the "Contract List Page Button on the New Customer Account Page" on the Customer Account page.

Add a Go Sub Block from the Add App Block in the page header and save it.

As with inserting into a list page, you cannot check the display on the preview screen.

Go to Go Sub Admin Panel > Settings > Translation, Text Change and enter the text in the appropriate field.

If you add a Go Sub block to your order status page, it will be displayed if any of the orders have a Selling Plan configured.

If you are using the Selling Plan with other apps, such as a pre-order app, you will see a block even if you do not have a Go Sub subscription.

ThereforePlease be careful when setting up your order, such as refraining from using phrases such as "This order is a subscription order."

Example wording

If this order is a subscription order, please do not click the "Repurchase" button. (Your subscription will not be renewed.) To manage your subscription, such as canceling or skipping it, or changing the product, please go to the management screen by clicking the "Subscription Management" button below.

You can use the third-party app Checkout Blocks to change the style of your sections, among other things.

This is an official Shopify app and can be used for free with any Shopify plan, so be sure to download it.

Customizing the checkout screen requires a Shopify Plus plan, but the order confirmation screen and account screen are available to all plans.

From the Blocks page, choose Create block.

Please note that the following blocks have already been created, so the display may be different if you are installing for the first time.

Select Dynamic content as the type.

The default Go Sub block is structured in almost the same way as the Banner example. We will use the Banner example in this article, but there are many other customizations available, so please try them out!

The Block name is for management purposes and will not be displayed on the customer screen, so please set a name that will be easy to manage later.

Then, click Edit in the Content Items Banner and set the details to be displayed.

Banner content

• Title: The title displayed in the block

• Content…This is the content that will be displayed in the block. Please write down what you want to convey to customers.

• Banner status…In this sample, a Critical banner is set.

  • Info banner…gray background

  • Warning banner…Yellow background

  • Critical banner…red background

  • Success banner…Green background

  • Plain banner...gray background (similar to info banner)

• Button label: The text displayed on the button

• Button URL...Specify the URL of the Go Sub management screen.

  • https://xxxxxxxxxx/apps/gosubscride/subscriptions

  • Please specify the store URL in the "xxxxxxxxxx" part.

With the settings up to this point, the created block will be displayed for all orders. Therefore, we will set display rules.

From Add display rule, select Line item has selling plan in the Product section.

 Please be careful when setting up as you may be using the Selling plan with other apps, such as pre-order apps.

If this is your first time creating a block, you can leave it at the default value of 0.

If you want to place blocks with different display rules in the same location, you can set a common ID for each block. Details will be omitted in this article.

Once you've done this, save the block.

lastly Don't forget to change the block's status from Draft to Active !

Go to Shopify Settings > Checkout > Checkout Customizer.

Select Order Status from the page selection list at the top of the screen.

In the page header, click Add app block and select Dynamic content under Checkout Blocks.

Specifies the ID of the app block.

As shown in the screen below, it will not be displayed in the preview, but don't worry.

Finally, please log in to your account and review your order details to ensure the block has been applied correctly.

Please note that we have set up rules to only display for subscription orders, so if you are not eligible, it will not be displayed.

In this article, we've shown you how to display a Go Sub block and subscription notices on new Shopify customer accounts.

Go Sub will continue to be updated, so be sure to check back for updates!