[GO SUB Tips] How to customize notification emails to customers and change the sender email address

Oct 16, 2024

Shopify's subscription app, GO SUBGO RIDE is providing this service!

This time, we will explain in detail about the settings and sender email address of notification emails sent to customers!

This article is intended for merchants who already have GoSub installed.

If you're wondering what GoSub is and what features it has, please request information using the button below!

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Basic notification settings Setting the number of days to send a confirmation email before placing an order Email customization Change the sender email address summary

Basic notification settings

Go to GoSub Admin > Settings > Notifications and check your notification settings.

Check the boxes for the emails you would like to receive.

Setting the number of days to send a confirmation email before placing an order

You can choose how many days before a subscription order is created that you want the email to be sent.

【Important Tips】

If you have set a change prevention date in the settings on your customer account page, please note the date on which the pre-order confirmation email is sent.

Example: If customers can make changes up to two days before the order, the confirmation email before the order will be More than 2 days ago It is recommended to set it to .

Email customization

If you have knowledge of HTML, CSS, and Shopify's template language, Liquid, you can freely customize the content of your emails.

The default setting is to display only text, so feel free to customize it to your liking!

*External CSS and Style tags cannot be used. Please use inline styles.

This Go Sub Update article Liquid variables described in can also be used.

*The variables mentioned in this article are in beta as of October 16, 2024, so please be careful when using them.

If you don't have the resources in-house but would like to customize your emails, please feel free to contact GO RIDE!

inquiry

Change the sender email address

By default, the sender address of emails from GoSub is fixed. If you would like to change the sender address for store branding or to improve customer recognition, please apply using the form below.

Notification email sender email address change application form

summary

This time, we explained how to customize GoSub notification emails for your theme and change the sender email address.
We will continue to provide GoSub-related information as tips, so please look forward to it!

If you have any questions about how to use GoSub or Shopify, please feel free to contact GO RIDE!