Caitac Denim is a B2B fabric sales brand developed by Caitac Trading, Inc. (Japan) and Caitac Garment Processing, Inc. (USA). We sell a variety of fabrics globally, including denim fabrics.
GO RIDE provides Shopify operations support for Caitac Denim. We offer end-to-end assistance, from proposing and implementing site improvements tailored to wholesale business practices and complex purchasing workflows to troubleshooting issues after launch.
In addition to improving usability as a B2B e-commerce platform powered by Shopify, we work alongside the team to create an optimal purchasing and operations environment for both business partners and staff, including the adoption of AI tools.
Desktop
Mobile
Optimizing B2B Purchasing and Operational Efficiency
We optimized B2B-specific ordering workflows on Shopify. We’ve implemented solutions that make purchasing easier for corporate customers while reducing the burden of day-to-day operations.
UI/UX Improvements (Enhanced Searchability)
We revamped the site’s UI/UX to help customers intuitively find the right products from a wide range of fabric options. Enhancements to the collection filters and the introduction of a mega menu in the header have improved visibility and navigation, delivering a seamless product-search experience.
Shopify Inbox AI Agent Implementation
We implemented the AI Agent feature in Shopify Inbox to efficiently automate responses to customer inquiries and intelligently recommend the most suitable products. AI-powered automated responses improve the experience for B2B customers while helping automate and streamline customer support. In addition, because the AI agent is trained on information about each product, it can instantly recommend the best products to meet customers’ specific needs.
21171 S. Western Ave. Suite 2637 Torrance, CA 90501
TEL: 310-862-6113
WeWork Ocean Gate Minatomirai 220-0012 Minatomirai 3-7-1 Nishi-ku,Yokohama-shi
TEL: 050-3188-6793
