Is Shopify down? Here are 3 websites to check when the admin panel or store won't open.

Have you ever experienced a sudden inability to open the Shopify admin panel or store?

Just the other day, a major outage occurred on Amazon Web Services, which also affected Shopify.

Unexpected troubles can happen even on large platforms. When an e-commerce site that directly impacts sales goes down, it is crucial to quickly determine whether it is an issue specific to your store or a broader outage.

If you can determine whether the problem is due to your own environment or an issue on Shopify's side, you can respond appropriately without wasting time. In this article, we will introduce three key points to check first when you feel that Shopify is not opening or functioning. By checking these, you will be able to accurately understand the situation and calmly take the next action.

This is the official status check page provided by Shopify.

Is your Shopify store not opening? Is there a malfunction? If you're concerned, check here first.

On October 20, 2025, when there was an outage at Amazon Web Service (AWS), the display looked like this.

As a note, this page only displays the 'status at this moment'.

Also, it often happens that there are issues that Shopify does not officially recognize. Here are some sites to check in that case.

This site allows you to check if Shopify is down or if there are issues based on user reports.

If you feel something is wrong, such as "I checked the official status page, but nothing is showing," please check it out.

Reports from actual users of Shopify indicate that the graphs may be significantly fluctuating.

The following was recorded during a temporary issue with Shopify in August 2025.

I'm sure I'm not the only one who checks X first before the TV when I think, "Is there an earthquake?".

Incidents are no exception. Shopify has users all over the world. If you feel like "something might be wrong?", searching for "#Shopify" may help you find others who are experiencing similar issues.

How was it? This time, we introduced three websites to check when you think 'Shopify might be down?'.

When the Shopify admin panel or store won't open, first, stay calm and check the following three sites.

• Shopify Status Page - Official outage information

• Downdetector - Real-time user reports

• X (formerly Twitter) - Latest situation and voices from other users

By comparing these three sources of information, you can calmly determine whether the issue is just with you or if it is affecting a wider range.

If it is confirmed that a large-scale outage is occurring, there is no need to panic. Recovery efforts should be underway on Shopify's side, so wait a little while and try accessing it again.

On the one hand, if no particular issues are reported on these sites, it is likely that the cause lies within your own environment (internet connection, browser, app, etc.), so we recommend checking those.

Of course, it is best if no issues occur, but given that it is a large platform, unexpected troubles cannot be completely avoided. By knowing these verification methods in advance, you will be able to respond appropriately without panic during trouble. Please be sure to bookmark this.